FAQ

What dates are covered by the planner?

January 2020 to December 2020 inclusive!

How much does the planner cost?

£16.99!

Is the packaging sustainable?

OF COURSE! It’s biodegradable and recyclable - wahoooo!!!

Is there a digital version I can download?
Nope - it’s the perfect planner for carrying with you!

When will my order be shipped?

Due to expected high demand, orders may take up to 48hours to be dispatched from the warehouse.

Do you ship internationally?
WE DO!!

How much does shipping cost?

Tracked Shipping

United Kingdom (48 hour) £3
Europe (3-7 working days) £12
International** (3-7 working days) £13.75

Untracked shipping*

Europe (3-7 working days) £6.50

International** (3-7 working days) £8.50

*Ink Outside the Box are not liable for any import or customs duties that your country may impose.

*Please note that international orders can be held at customs and this may delay your order delivery time for up to 30 working days.

**If you select Untracked Shipping at checkout we will not be able to guarantee the safe delivery of your item(s) once dispatched. We will also not be able to access any information on the location of your item(s) once they have left our warehouse.

Ink Outside the Box will not refund or reship item(s) that do not arrive if Untracked Shipping has been selected.

If the shipping service is unable to deliver your item(s) your package will be returned to our warehouse and you will receive an automatic refund once your item(s) have been processed by our team. If you wish to reorder your items, you can do this via our website. Please check your address is entered correctly and select tracked shipping to avoid your item(s) being undeliverable.

Returns and Customer Service

For returns and customer service, please contact the Ink Outside The Box team at: support@inkoutsidethebox.co.uk

Please note items must be returned in their original condition.

How can I find out more information?

Please see our full terms and conditions here.